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PRIVACY

NovaStar Privacy Policy

Last reviewed: July 30, 2026. This policy explains how inquiry information may be handled on this website.

Information collected

The inquiry form may collect your name, work email, company, project role and the technical message you submit. Standard service logs may record request time, browser information and network address for security and reliability.

Purpose of processing

Information is used to respond to inquiries, route a project to an appropriate reviewer, maintain correspondence and protect the service from abuse. It is not used to create unsupported technical conclusions about your system.

Data minimization

Do not submit passwords, controller access credentials, private keys, confidential customer content or personal data unrelated to the project. Remove sensitive values from screenshots and configuration exports before sharing them.

Retention and disclosure

Inquiry records may be retained for the period needed to answer the request, document project correspondence and meet legal obligations. Information may be shared with service providers or project participants only when needed for those purposes and subject to appropriate controls.

Your choices

You may request access, correction or deletion where applicable. Some records may need to be retained for legal, security or contractual reasons.

Contact

Submit a privacy question through the contact page and identify the inquiry record concerned.